WellSpan Community Health Center

Yuliani Cruz 11 months ago

This place is a joke, i always wait more that 30 minutes for my appointment and if u are late just for 5 minutes they cancel your appointment. This place need new workers or idk but they need to do something about it.

Lars 2 years ago

I personally love coming here over some other WellSpan’s I’ve been to. The doctors I have are great and care a lot about my health and getting me the help I need. Whenever I call, they pick up as soon as possible and are very kind.

Linda V. 3 years ago

I have been coming here since 2007 and lately as in the past couple of years prior to covid it just seems to be getting worse. Granted my Dr is GREAT! but upon arriving the staff isn't welcoming, nor nice, they don't even smile at you. They practically have you yell out your information right in the waiting area which is no privacy at all. They don't fully listen and have been caught chit-chatting while you are right at their window. Secondly, as a long-time patient it is getting harder and harder to reach anyone, especially to get scheduled. They take new patients all the time and have openings available but for us long time we get pushed out MONTHS out. If there are new patient appointments you would think they'd see you a little sooner especially when you come to them with serious health concerns Instead you told by the receptionist to go to Urgent Care because there are no openings, even after coming from the ER. Communication is horrible. There have been times when my doctor has told me to schedule for this date, and upfront they tell me they don't have it available and when I email my doctor she doesn't understand why I wasn't put in that slot because it was and now someone e

Linda Valenzuela Edited a year ago

This place is never on time! I’ve waited 30 mins past my appointment time for a simple routine vaccine almost every time. It’s ridiculous!! On regular follow ups I’ve waited anywhere up to 45 mins and have also been told that simply forgot about me and they’re sorry. It’s frustrating when I’ve been coming here for 18 years and it’s getting worse and worse. They prioritize new patients and it’s extremely difficult to get an appointment when needed because of this appointment times are pushed months and months out If you’re a new patient, you can get in typically within the week. The doctors are great. Some of the staff is to as far as nurses a couple nurses tend to have some attitude and the reception up front are typically no help. They literally will stare at you and try to avoid you coming to their window, which is so rude and unprofessional. I personally do not recommend this location. Today for example I had an appointment at 11 AM for my routine vaccine. I’m writing this review at 11:40 because they need to find a provider to put in the vaccine in the computer or something when I had another appointment at 11:40 which I have now missed. So a simple 1015 minute appointment

Christopher Kelly 3 years ago

I wouldn't go here. The staff, doesn't return calls, blames all the issues on a call center for wellspan. Tells you to send messages thru the portal that go to your provider but then go thru at least five other people before going to your provider. Even when the portal says the message is from your provider it's from someone else. The clinical pharmacist they have on staff is extremely unprofessional and pretends to be on your team but only when it's convient for her. When I decided to take my care elsewhere they decided to hold my medication that's stored there, so I'm forced to go without it.